Account and data
Tell us the email address on the account and what you need. For deletion, the account deletion page does it directly — you do not need to wait for a reply.
Contact
Contact and support
One address reaches the people who build PawConnect. We read everything and reply to what we can.
support@pawconnect.example.invalid
This address is configured when the site is deployed. If it has not been published yet, the app has no separate support channel — use the account deletion page for deletion, or the address above once it is live.
What to include
Safety and welfare
If an animal is in immediate danger, contact your local veterinary service or the police first. Then tell us which listing or report you are concerned about, so we can act on the account.
Bugs and feedback
What you expected, what happened, and the phone model if you can. A screenshot helps and is never required.
Privacy requests
Requests about your personal data — access, correction, or deletion — are handled through the same address. Please write from the email address on the account where possible; it is the quickest way for us to confirm that the request is yours.
See the privacy policy for what we hold and how long we keep it.
How quickly we reply
PawConnect is a small project. We aim to reply within a few working days. Account deletion requests made inside the app take effect immediately and do not depend on us reading an email.